Small - Chest Width 27 inches Length 66 1/4 inches

Medium - Chest Width 28 inches Length 66 1/4 inches

Large - Chest Width 29 inches Length 66 1/4 inches

XL/2 XL - Chest Width 35 inches Length 69 1/4 inches

Outside-100% polyester

Lining-100% polyester

Inside fur- 100% polyester

WARRANTY DISCLAIMER FOR IGLU WEARABLE SLEEPING BAG
Last Updated: 1/1/2023

IMPORTANT: PLEASE READ THIS WARRANTY DISCLAIMER CAREFULLY BEFORE USING.
This wearable sleeping bag is warranted to be free from defects in materials and workmanship for a period of 1 year from the date of original retail purchase, as evidenced by the sales receipt. This warranty extends only to the original retail purchaser and is not transferable. For items bought within 30 days, we offer a warranty for replacement. Beyond that period, we will strive to repair, and if not feasible, we will provide a replacement.

EXCLUSIONS AND LIMITATIONS
This warranty does not cover:
Damage Due to Misuse or Abuse: This includes, but is not limited to, damage resulting from placing the product close to open flames, heaters, or any other high-temperature sources which could melt the fabric or components of the product. It is the responsibility of the user to ensure that the product is used in a safe and appropriate manner.

Normal Wear and Tear: Degradation of the Product due to normal wear and tear, including exposure to the elements and the natural breakdown of materials over time, is not covered under this warranty.

Alterations or Modifications: Any alterations or modifications to the Product, whether by the retailer, the purchaser, or any third party, voids this warranty.

Improper Care or Maintenance: Failure to care for and maintain the Product in accordance with the care instructions provided by the manufacturer will void this warranty.

LIMITATION OF LIABILITY
IN NO EVENT SHALL IGLU OUTFITTERS BE LIABLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE PRODUCT.

We want you to get your iglu as quick as possible! 

Orders are processed within 24-48 hours of receiving confirmation emails M-F. Orders placed on weekends or holidays will be processed the following business day.

At this time, we only ship to US and Canada. 

Incorrect Address: If the address you provide is undeliverable due to a mistake, you will be responsible for an additional $12 flat fee for postage needed. 

Contact us through our support email help@igluoutfitters.com and we will work on correcting this issue for you.

If your product arrives and you don't love it, you have 14 days from the date your product was delivered to begin your return for a refund or for an exchange. 

To begin this process please take the following steps to get your return or exchange moving as quickly as possible. We can only accept and process returns/exchanges which have followed the instructions below:

- Products may not have been worn or used outside the first try on and all
tags must still be on the garment to qualify for a return/exchange. 

- Customers are responsible for the return shipping unless, of course, the
item was damaged or defective when you got it and we were notified about
it within 5 business days.

-ALL holiday purchases must be communicated with customer service on a case by case basis prior to JANUARY 15th.

-Please communicate all returns through our customer service team. Sending without communication could result in restocking fee or no refund.

ALL SALES FINAL - For any customized IGLU with customized patches, all sales are final.

Online returns are super easy! 

Follow one of these two simple return instructions.

1.CLICK HERE to recieve a prepaid shipping label to begin your return process. All product must be recieved within the 14 day return policy.

If you are choosing to use our return label to ship your return, a $16 shipping label fee will be deducted from your refund amount. This only applies if you use the label.

2. Ship with any courier of your choice.

If you choose this return method please contact our customer support team for instructions on where to ship the item back.

Please ensure you include your RMA number (if provided), your order number and name inside the package.

*Please note: we reserve the right to refuse any return if it was returned to us damaged and we were not contacted about it within 5 business days of its delivery date.

You will be notified once your return has been processed and refunded to the requested method of payment, typically within 5 business days of arrival to us.

EXCHANGES

In order to exchange an item we ask that you please contact our customer support team at help@igluoutfitters.com for further instructions. Please include your order number and the new size you would like to exchange for. For any exchanges the customer is responsible for the shipping to send the Iglu back.

Thank you for choosing Iglu Outfitters. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website and services. Please read this Privacy Policy carefully to understand how we handle your information.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our website or provide any personal information.

1. Information We Collect:

a. Personal Information:

• We may collect personal information such as your name, email address, shipping address, and payment information when you make a purchase on our website.

b. Device Information:

• We automatically collect information about the device you use to access our website, including the device type, IP address, browser type, and operating system.

c. Usage Information:

• We collect information about how you use our website, including pages visited, time spent on the site, and actions taken.

2. How We Use Your Information:

a. Order Processing:

• We use your personal information to process and fulfill your orders, send order confirmations, and provide customer support.

b. Communication:

• We may use your email address to send you updates about your order, promotional offers, and newsletters. You can opt-out of marketing communications at any time.

c. Improving Our Services:

• We analyze usage data to improve our website, enhance user experience, and optimize our product offerings.

3. Information Sharing:

a. Third-Party Service Providers:

• We may share your personal information with third-party service providers that help us fulfill orders, process payments, and provide customer support.

b. Legal Compliance:

• We may disclose personal information in response to legal requests, such as subpoenas or court orders, or to comply with applicable laws.

4. Cookies and Tracking Technologies:

a. Cookies:

• We use cookies and similar tracking technologies to collect information about your browsing behavior on our website. You can manage your cookie preferences through your browser settings.

5. Data Security:

a. Security Measures:

• We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

6. Your Rights:

a. Access and Correction:

• You have the right to access and correct your personal information. You can update your account information or contact us for assistance.

b. Opt-Out:

• You can opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

7. Changes to This Privacy Policy:

a. Updates:

• We may update this Privacy Policy from time to time. The most recent version will be posted on our website, and the effective date will be indicated.

8. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us [help@igluoutfitters.com].

Thank you for trusting Iglu Outfitters. Your privacy is important to us.